Hi, I received your e-mail about your new Babylock Needle Felting Machine. I love mine. The only problem I have found is that it is difficult to replace the middle needle. If that one breaks, I usually wait until a couple of the outside ones break before replacing them. Someone ( I don't remember who) taught me that you don't need all the needles in to felt...especially if you are felting a line of ribbon or a couple of strands of yarn in a line. Have fun.